Constructive Conflict
Do you feel comfortable managing conflict on your team and engaging in difficult conversations when needed?
In this unit, 老虎机攻略 Managers will learn to encourage open dialogue, face difficult conversations head-on, and foster an environment where conflict is seen as constructive rather than destructive.
Learning Outcomes
- Demonstrate the ability to prepare for and engage in difficult managerial conversations.
- Practice internal communication strategies to minimize uncertainty for your team.
- Gain tools to address conflict productively.
- Learn strategies to develop psychological safety within your team.
Sessions
Understanding Your Attitude Toward Conflict
Thursday, February 27, 10 a.m.- 12 p.m., Employee Learning Space (Lommasson 2nd floor)
Conflict is a natural part of any workplace, and when managed well, it can build trust, psychological safety, and stronger connections. This session will help managers explore their attitudes toward conflict using insights from their DiSC profiles. You will learn how to approach conflict as an opportunity for growth rather than a challenge to avoid.
Skills for Managing Conflict
Thursday, March 6, 10 a.m.- 12 p.m., Employee Learning Space (Lommasson 2nd floor)
The session will introduce a practical process for identifying and responding to conflicts, with scenarios to practice applying these skills. We will discuss strategies for addressing issues effectively, resolving conflicts with employees, and creating a healthier team dynamic. By the end of this workshop, you’ll feel more confident navigating conflict in a way that strengthens relationships and promotes team success.
Practical Application
- Identify an implement an action that could improve the level of psychological safety within your team.
- Identify a conflict that has been bothering you and apply conflict management techniques to begin addressing it.
- Is there a difficult conversation that you know you need to have, but are avoiding? Have it.