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A. Employees, subcontractors, interviewees, registered club members, University volunteers and student volunteers 18 years of age and older can rent under the business contract for University business.

A. Staff age 21 years and older can rent for personal use.

A. You can reserve by calling the branch directly at 406-721-1888 or use the booking link provided below (preferred)

A. No. Montana University Systems Board Of regents Policy 1002.2 section E subsection 1 states: "The purchase, lease, or rental of full-size passenger vans (those larger than 10 passengers, including the
driver) is prohibited." 

A. If you do not use the account number or name; then the terms and conditions will not apply – you will not get the contractually provided pricing discounts or the included coverage for the program.

This illustrates the importance of booking your reservations through the approved channels or making sure that you reference the ÀÏ»¢»ú¹¥ÂÔ account number XZ63UOM.

A. If you are involved in an accident, please refer to the Accident Reporting & Roadside Assistance

A. There are two ways you can pay-

1. University Purchasing Card in the traveler’s name.
2. Department Billing Number (Contact your department’s office manager)

A. No. Collision Damage Waiver (CDW) and $1 Million Combined Single Limit (CSL) Liability is included in the rates for business travel.

A. A valid driver’s license and university purchasing credit card is required. A credit card in the renter’s name is required for all personal rentals.

A. Yes. A one-way program is available with both Enterprise Rent-A-Car and National Car Rental. Additional fees may apply.

A. The Enterprise Truck Rental division can provide ¾ Ton and 1 Ton tow-capable pickup trucks as well as cargo vans and box trucks. Special equipment may also be available. Please reference Contract ID UOMTRCK when renting with this division.

A. Depending on the type of rental, reach out to one of the following support numbers -

• Enterprise Missoula (Broadway Location): 406-721-1888
• Enterprise Truck Rental (Missoula): 406-829-0513
• Emerald Club Member: 800-962-7070
• 24/7 Roadside Assistance: 800-367-6767
• Missoula Airport: 844-996-0643
• Invoice/Billing - NorthCentralAccountSupport@em.com

A. Delivery to the ÀÏ»¢»ú¹¥ÂÔ campus is available with 24 hours’ advance notice and a 2-day minimum rental for business use reservations. You can request this when you call your local branch in Missoula, MT, or you can click the “Select for Delivery” button during the on-line reservation process. Please provide 48 hours’ notice for all specialty vehicles. 1-day rentals will require picking up at the local Enterprise office at 3301 W. Broadway Street or at either Enterprise or National at the Missoula International Airport (additional taxes and fees will apply at airport locations). All ÀÏ»¢»ú¹¥ÂÔ travelers may take advantage of our free pick-up service.

Vehicles and keys will be delivered to the ÀÏ»¢»ú¹¥ÂÔ Motor Pool site during business operating hours. Keys will be left with a facilities employee for distribution. Enterprise will alert the driver when their car has been delivered.

Enrollment into Emerald Club is mandatory for vehicle delivery.

A. If you rent from Enterprise and pick your rental vehicle up at the ÀÏ»¢»ú¹¥ÂÔPD parking lot. Parking for personal vehicles is available in lot T, a parking pass is REQUIRED to park. Day passes can be purchased at the parking desk or through the . Do not park personal vehicles in the designated Enterprise spots or you may be subject to fine. Parking is available at the Enterprise location on Broadway for rentals picked up at that location.

A. Vehicles can be returned to the same lot as they were delivered or to the Enterprise/National location that they were picked up from. Please contact the local Enterprise branch either by calling (406)721-1888 (Press *) or emailing EnterpriseRentACar-6331@ehi.com when the vehicle is ready for pick up. Charges will stop at the time of notification.

A drop box has been installed by the bike ramp outside Facilities Services/ÀÏ»¢»ú¹¥ÂÔPD.

A. Yes. If a vehicle is returned with less than a full tank, fuel charges will apply. Fuel must be purchased using a university purchasing card.

A. Emerald Club is a renter recognition program that allows travelers to build their profile on-line to speed up the reservation and rental process. This is also a counter-bypass program for major airport transactions at National Car Rental.

A. is easy. Click the link below for enrollment.

A. No, the Emerald Program is available at no charge for University Employees.

A. With Emerald Club, you will enjoy the following benefits:

• Vehicle delivery to ÀÏ»¢»ú¹¥ÂÔ

• Bypass the counter at most major National Car Rental US and Canadian Airports

• Earn their choice of Free Rental Days or frequent flyer miles

• Earn Emerald Club rental credits at both National and Enterprise

• Receive complimentary membership and exclusive offers

A. Here are a few of the places you can call-

• Enterprise Operations: Missoula Broadway (406)721-1888 EnterpriseRentACar-6331@ehi.com
• Enterprise Truck Rental (Missoula): 406-829-0513
• Emerald Club Member: 800-962-7070
• 24/7 Roadside Assistance: 800-367-6767
• Missoula Airport: 844-996-0643
• Invoice/Billing - NorthCentralAccountSupport@em.com

When renting outside of Missoula, you can contact the renting office and ask to speak with a manager.

A. Please contact the local office where you rented the vehicle and they will fill out an accident report. Additionally, you’ll need to complete a ÀÏ»¢»ú¹¥ÂÔ Incident Report.

A. Enterprise Holdings offers 24/7 Roadside Assistance. Call 800-367-6767.

A. Vehicles are permitted on maintained gravel roads, including forest service roads. Maintained roads are defined as the ability for two cars to safely pass each other. If field work requires travel outside of these parameters, please contact Enterprise Truck at 406-829-0513.

A. Towing is only permitted with our Truck division. Contact (406)829-0513 for more details.

A. Damage Waiver and Liability can be voided in the case of a contract violation or negligent use of the vehicle. Please see your rental agreement for more details.

A. You will avoid costly wear and tear on your personal vehicle, have peace of mind with 24-hour roadside assistance, experience safety and comfort, and perhaps drive a newer car.

ÀÏ»¢»ú¹¥ÂÔ will save money on travel (often more than 20%), reduce insurance and liability risk, ensure accurate accounting and invoicing, and enhance employee satisfaction with newer vehicles and more vehicle choices.

A. Enterprise Holdings® has more then 9000 locations throughout North America and this allows you the ability to rent in your neighborhood, at work, an even at many airports. This convenience can also save you time and money instead of driving your own vehicle or going to an airport location to pick up a car for local travel.

A. Vehicles rented from Enterprise Holdings carry the Complete Clean Pledge to follow best practices recommended by leading health authorities to ensure your traveler’s safety. In addition to vacuuming and general wipe-down cleaning, between every rental, we use a disinfectant to sanitize key areas throughout the entire vehicle. A single count Clorox wipe is also provided with each rental.

A. Possibly – see below for details.

1. Vehicles not yet delivered to motor pool location or delivery not requested:

Cars - less than 24-hour notice - $20 per vehicle.

Specialty Vehicles - less than 36-hour notice - $35 per vehicle.

2. Vehicles already delivered to motor pool location: Full day charge unless roads are listed as emergency travel only.

3. For Monday early AM departures: Vehicles are delivered Friday afternoon, so all cancellations for early Monday will have to be done before Friday at PM.