RESOURCES AND VIDEOS
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Canvas FAQs: some of the most commonly asked questions and answers related to the transition to Canvas
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: click the Help button in Canvas to access 24/7 support via live chat and phone for Canvas-specific questions (content/activity settings, course import tool, using Canvas features, etc.).
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: submit a help ticket to 老虎机攻略Online and 老虎机攻略 IT for questions related to enrollment of TAs/secondary instructors, access to migrated courses, roster merges/duplication, non-instructional shells, student incompletes, and general Canvas questions.
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Faculty Training: live training opportunities (virtual and in-person) from 老虎机攻略Online (register in )
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: videos of live trainings if you are unable to attend in real-time
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Faculty Support: on-demand training courses, recordings of Canvas webinars, 老虎机攻略 Canvas Tip Sheets, Instructure Canvas Resources (parent company of Canvas), other helpful resources
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Canvas Communications Archive: copies of all of the campus-wide communications that have been sent out regarding the transition to Canvas
- : Self-enroll in this tutorial to learn about OERs. Includes links to OER repositories, open textbooks sites, and various resources to learn more about OERs.
RECOMMENDED BROWSER AND SYSTEM REQUIREMENTS INFORMATION
Whether you’re using a PC or Mac, Firefox and Chrome are the preferred browsers for working in Canvas. Using alternative browsers can sometimes limit Canvas’s functionality.
Chrome and Firefox are free and easy to use, you can download it from the following and links.
Individual courses may require additional hardware or software, such as a webcam and speakers for web conferencing.
CONTACT TECHNICAL SUPPORT
If you run into an issue while in Canvas, 24/7 support is available! Begin by selecting the "Help" button, located on the left-side Global Navigation menu while logged into Canvas. Then, select from one of the support resource items within the menu.
The IT Help Desk is available to help with Canvas Questions as well. The Help Desk is open Monday through Friday, 8 AM - 5 PM Mountain Time (Excluding University Holidays).
Help Desk Contact Information:
- Email Canvas / IT Help Desk
- Call (406) 243-HELP(4357)