老虎机攻略

two lane road winding through a thick, green forest

Office of the Registrar

Official Transcripts

The 老虎机攻略 provides all official transcripts through the National Student Clearinghouse. Continue reading for tips and instructions on placing transcript orders.

The Office of the Registrar cannot accept incoming transcripts from your high school or previous college.

Send incoming transcripts to the Undergraduate Admissions Office or the Graduate School.

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Before You Order

Check your unofficial transcript in CyberBear to make sure everything looks correct before you order. 

Final Grades

Final grades generally post to transcripts towards the end of the week after final exams. You can confirm that your grades have been posted by viewing your unofficial transcript.

Degree Awarding

Degrees are not awarded at the same time as grades and generally take 4 to 6 weeks after the semester ends to appear on your academic records. You can confirm whether your degree has been awarded by reviewing your unofficial transcript or by contacting the Registrar's Office at graduation@umontana.edu. 

Holds

View any holds on your account. You will NOT be able to place an order if your account has an active hold that affects transcripts.

Order Your Transcript

  • Step One: Select School

    Type in "老虎机攻略" as your school. This includes if you attended Missoula College, Missoula Vo-Tech, or the College of Technology.

    Tip #1: Do not type "THE" in front of 老虎机攻略. If you do, no results will appear.

    Tip #2: Be sure to select 老虎机攻略, not 老虎机攻略 Western. 

    Screenshot of the "Select School" page

    Step Two: Enter Personal Information

    Once you have selected 老虎机攻略 as your school, fill in all of the required fields on the personal information page (any field not listed as optional).

    Tip #1: Use either your student ID or Social Security number. You do not need both. Whichever one you choose to enter, you will need to type it in twice. If you leave the confirm field blank, the continue button will not light up.

    Tip #2: If you receive a message that says your personal information was unable to be found, select "No" to continue.

    Personal-Information-Page.png

    The question that asks if you attended 老虎机攻略 prior to September 1993 determines whether you transcript is available electronically. If any of your attendance took place before September 1993, then your transcript can only be delivered by mail.

    If you receive a transcript hold message, you must resolve the hold before ordering your transcript. Most commonly, these holds are due to unpaid balances with the University that must be resolved prior to ordering. Select "Cancel Order" and contact the Student Accounts Office at (406) 243-2223.

    Step Three: Enter Recipient Information

    Select which type of recipient you are sending your transcript to.

    If you need to send your transcript to a custom address, select Employer/Other as the recipient type, and the form will allow you to specify the mailing and/or email address. 

    Screenshot of recipient type question

    Step Four: Transcript Delivery Details

    Choose your transcript delivery method. If sending via mail, you will have the option to pay for expedited shipping and/or tracking. View for each delivery method.

    On this page, you will have the option to upload any additional documentation to be sent along with your transcript. It cannot be added after you place your order.

    Step Five: Delivery Address

    On this page, you may add a recipient if you would like to send your transcript to multiple recipients.

    If you selected Employer/Other as your recipient, you can enter their information on this page. Your transcript will be sent to exactly the address you enter, so be sure to double check for typos.

    If the address is returned as not found in the USPS database, the system will display a possible reason. You can edit the address, or in some cases, move forward with the invalid address. If you opt to move forward with an invalid address, please confirm it is accurate with the recipient before continuing. If the address is not accurate, you will need to pay for a new transcript order.

    Step Six: Checkout

    Transcripts cost $12.00 per copy.

    You will not be able to return to the form to add, edit, or delete recipient(s) information after this point, so ensure that all of your order details are accurate.

    Step Seven: Confirmation Email

    Updates on the progress of your transcript request or any hold information will be sent to you at the email address you provided in the Personal Information section.

    Look for a confirmation email. Do not delete this email until you know the recipient received your transcript. You will need this email if you contact the Registrar's Office about your transcript order.

    Transcript orders are processed at 10:00 am, 1:30 pm, and 4:00 pm EST every day.

Tip #1: If sending your transcript by mail, pay careful attention to the for the shipping options. Some options do not have tracking, so your run the risk of your transcript getting lost in the mail if you do not select an option with tracking.

Tip #2: Do not send your official transcript to yourself, especially if it is an electronic transcript order. Your transcript is only official if it is sent directly from the 老虎机攻略 to your recipient. If you must mail it to yourself, do not open the envelope.

After You Order

After you order your official transcript, you can track your order status and view troubleshooting for common issues within the National Student Clearinghouse portal.

  • Track Your Transcript Order

    Enter the order number from your confirmation email into the portal.

    The current status of your order, with date and timestamp, will display on the main order summary screen for each recipient.

    Order Statuses

    Print Pending: Your order has been processed and is waiting to be printed and mailed. You will receive an email confirmation when your transcript is mailed.

    Consent Form Received: Once the Clearinghouse receives your consent form, you will receive an email notifying you that your order has been sent to your institution.

    Holds: If your school has placed a hold(s) on your transcript order, you will receive an email informing you that your order cannot be processed until the hold(s) is removed. The email will contain instructions provided by your school on how to release the hold(s). The order will be held for up to 30 calendar days of the date the hold was placed on your order. You should check with your school for their specific cancellation policy as its cancellation period may be shorter. If your order is canceled, you will not be charged.

    Transcript Sent: Your transcript has been mailed to your recipient. You will receive an email from the Clearinghouse confirming that the transcript has been sent to the recipient(s), as indicated in the order. If you requested delivery via a carrier service, you will receive an email containing the tracking number so you can track delivery of your order on the carrier’s Web site.

    Ready for Pickup: Your transcript is ready to be picked up at your institution. Please check your confirmation emails for the location, dates and times you can pick your transcript up.

    Electronic Transcript Sent: Your electronic transcript has been sent electronically to your recipient. Your recipient will receive an email notification with instructions on how to retrieve your transcript.

    Electronic Transcript Reminders & Expiration Notice: If your recipient has not retrieved your electronic transcript you will be notified via email, so you can contact the recipient and ask them to retrieve it before it expires. Until the transcript is retrieved or expires, you will receive an email reminder on the 4th, 11th, 18th, and 27th day after the secure link is sent to the recipient.

  • Estimated delivery times

    Electronic transcript orders are processed at 10:00 a.m., 1:30 p.m., and 4:00 p.m. EST every day.

     

    Mail (United States - Home or Business)

    • Standard Delivery: 5-10 business days
    • Contact Customer Service: After 15 calendar days
    • Delivery Information: Not guaranteed. Transcripts are delivered via regular First-Class US mail and are not tracked to the delivery of the address.

     

    Mail (United States - College, University, or Organization)

    • Standard Delivery: 5-15 business days
    • Contact Customer Service: After 20 calendar days
    • Delivery Information: Not guaranteed. Many schools and organizations ask that requestors allow additional time after receipt of the transcript for it to be delivered, processed, and acknowledged as received by the correct department. Delivery is not tracked to the final address.

     

    Mail (International)

    • Standard Delivery: 4-6 weeks
    • Contact Customer Service: After 45 calendar days
    • Delivery Information: Not Guaranteed and No Tracking Available. Delivered via regular First-Class mail.

     

    Certified Mail (United States)

    • Standard Delivery: 5-10 business days
    • Contact Customer Service: After 15 calendar days
    • Delivery Information: Sent via First Class US Mail (regular mail) with a tracking number. The recipient is required to sign for the package when it is delivered. The transcript will NOT be delivered if there is no one to sign for the package. The recipient can go to the local post office or wait until the mail carrier attempts delivery again.

     

    Express Mail (United States)

    • Standard Delivery: 1-3 business days
    • Contact Customer Service: After 3 business days
    • Delivery Information: If delivering to Alaska or Hawaii, delivery may take 2 to 3 extra days. Tracking is available via the site.

     

    Express Mail (Canada or Mexico)

    • Standard Delivery: 1-3 business days
    • Contact Customer Service: After 5 business days
    • Delivery Information: Tracking is available via the site.

     

    Express Mail (International)

    • Standard Delivery: 2-5 business days
    • Contact Customer Service: After 5 business days
    • Delivery Information: Depending on the country, delivery times may take a couple of days longer for delivery. Tracking is available via the site.

     

    Army or Fleet Post Office (APO or FPO Address)

    • Standard Delivery: Up to 15 calendar days 
    • Contact Customer Service: After 20 calendar days
    • Delivery Information: Once a transcript is delivered to an APO (Army Post Office) or FPO (Fleet Post Office), delivery to the intended recipient may take up to 15 additional days.

  • Electronic transcript not received

    Enter the order number from your confirmation email into the portal.

    Until your recipient opens your electronic transcript, you will receive an email notification on the 4th, 11th, 18th, and 27th day after the secure link is sent to the recipient. Electronic transcripts expire after 30 days.

    On the Order Details page, you will see a "Resend Transcript Link" button at the top. Click that to resend the secure link to the recipient email address listed above the button. This button can be used up to 3 times during the 30 days before your transcript expires.

    See additional instructions from the Clearinghouse on .

  • Mailed transcript not received

    Check the to confirm that the status shows as sent.

    Check the for the delivery method that you chose. If your order was sent regular First Class US Mail, please allow up to 7-10 business days for delivery by the US Postal Service.

    If your order status is “Transcript Sent” AND you have allowed enough time for the delivery option you selected, call (406) 243-5600 and email transcripts@umontana.edu for assistance.