ࡱ> 1305 !bjbjVV N<<( 8%Di$SM.ELyZl?8LLLLLLLN#QLW"yL Me%e%e%FLe%Le%e%HD~J$c%_FZI&L#M0SMIQQL~JQ~JdwhJe%)<ewwwLL"wwwSMQwwwwwwwww :  POLICY/PROCEDURE: Business Services Information Security OVERVIEW Overall policy for Information Security is located at  HYPERLINK "http://www.umt.edu/Policies/default.htm" http://www.umt.edu/Policies/default.htm on the Administration and Finance University Policies web page and on the Information Technology Policies and Procedures web page located at  HYPERLINK "http://www.umt.edu/it/policies/default.aspx" http://www.umt.edu/it/policies/default.aspx. This policy/procedure focuses primarily on the protection of cardholder data. OPERATING PRINCIPLE This policy/procedure addresses requirements as outlined in the  HYPERLINK "https://www.pcisecuritystandards.org/security_standards/pci_dss.shtml" PCI DSS Global Security Standard pertaining to Information Security in the Business Services department. This document refers to overlapping policy and procedure provided by the Information Technology department on campus. Usage policies for devices other than credit card processing machines are located at  HYPERLINK "http://www.umt.edu/Policies/financial/communication_devices.htm" http://www.umt.edu/Policies/financial/communication_devices.htm. PROCEDURE Building and Maintaining a Secure Network The Information Technology department on campus is responsible for maintenance of the central firewall configuration to protect cardholder data. Secure methods must be used for system pass wording and all other security parameters that are the responsibility of individual departments, i.e. up to date anti-virus protection and developing and maintaining secure systems and applications. For more information on policy and procedure regarding building and maintaining a secure network, the use of anti-virus software, and development and maintenance of secure systems and applications, go to  HYPERLINK "http://www.umt.edu/it/policies/default.aspx" http://www.umt.edu/it/policies/default.aspx. Protecting Cardholder Data Only trained, authorized personnel are allowed to transact credit card sales and payments. It is policy that credit card data may only be retained by the departments of The ϻ when approved business purposes are met. If confidential credit card data is retained, notify Business Services in writing stating: Business Purpose Contact information for person in charge of the data Secure location of data storage Data Retention and Disposal Policy Otherwise, cardholder information must be destroyed after completion of a transaction. Access to credit card data provided by the payment processing vendor is available only to key personnel within Business Services on a business need to know basis. To apply for a Merchant Account and obtain a credit card machine, the department representative fills out the HYPERLINK "http://www.umt.edu/af/policy/BusinessServices/CampusUsers/ccmerchant.doc"Merchant Account / Credit Card Machine Request Form. Credit card machines must be purchased through TransFirst Health and Government Services to ensure proper data encryption. The above form addresses department contact information, the credit cards to be accepted, the type of processing, the platform to be used, the purpose, estimated average transaction amount and estimated yearly volume, dates of usage, and the Account Index where the revenue will be applied. The credit card clearing revenue account code is 50287.  HYPERLINK "http://www.umt.edu/af/policy/BusinessServices/CampusUsers/Credit%20Card.doc" See the Quick Reference Guide for Credit Card Clearing for more information. The request form is submitted to Business Services Treasury Services. The same form may be used to request a loaner machine on hand at Business Services Treasury for intermittent use by departments. Credit card processing machines are labeled when purchased indicating Merchant Identification number (MID) and Terminal Number for PCI compliance. Should information previously provided including the main contact for the machine(s) or point of sale device(s) change, notify Business Services by providing a new or updated Merchant Account/Credit Card Machine Request Form. A listing of credit card processing machines is maintained by Business Services indicating the Merchant ID, main department contact, primary, secondary, web, or third party processors and their PCI DSS compliance status. All vendors and their related software/hardware for credit card machines must be PCI DSS compliant. It is the responsibility of the designated main department contact noted on the Merchant Account/Credit Card Machine Request Form and the Business Services inventory listing to ensure that all persons that operate credit card machines including point of sale (POS) devices are authorized and trained. The main contact will also have a current listing on file in the department of authorized and trained personnel. Use page 2 of the HYPERLINK "http://www.umt.edu/af/policy/BusinessServices/CampusUsers/ccmerchant.doc"Merchant Account / Credit Card Machine Request Form to track and update current trained and authorized persons. Training on the operation and use of the machine can be obtained by contacting the TransFirst Help Desk at 800-654-9256. Section 3 of the  HYPERLINK "http://www.umt.edu/af/policy/BusinessServices/CampusUsers/120001DepartmentalCashierProcedures.doc" Department Cashiering Procedures explains the daily batch out process and deposit information. Credit Card Chargebacks and Reversals are also discussed. Incident Response Business Services must be notified of any incident involving the security of a cardholders credit card information. Incidents may include fraudulent activity, theft of information or any other event that violates laws, regulations, or security policies. Treasury Services personnel document all incidents in an incident log. The log is located and maintained in Treasury within Business Services. Incident Contacts: Treasurer 243-6054 Student Accounts 243-2223 Public Safety 243-6131 The following flowchart describes the process followed by Business Services in the event such an incident may occur.  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